Terms of sale
General Terms and Conditions of Sale (GTC)
Last updated: April 23, 2026
- General information
These General Terms and Conditions of Sale govern sales made on the Tonia Art website.
The site is operated by Olena Stashko, Auto‑Entrepreneur, registered under SIRET number 98004580100019, with its registered office located in Toulouse, France.
Contact: contact.toniaart@gmail.com
- Products
The products offered are described as accurately as possible.
However, slight variations (colors, textures) may occur depending on screens or materials.
Some products may be shipped from different warehouses (France or Ukraine).
- Orders
Any order placed on the site implies acceptance of these GTC.
After validation, you will receive a confirmation email.
We reserve the right to refuse or cancel an order in case of payment issues, stock shortages, or suspicion of fraud.
- Price and payment
Prices are displayed in euros (€) and include VAT where applicable.
Payment is due immediately upon ordering.
Accepted payment methods include: bank cards and other solutions provided via Shopify.
- Delivery
Products are shipped from France or Ukraine.
Delivery times and shipping costs are indicated at checkout and detailed in our:
👉 Shipping Policy
Delivery times are given for information only and may vary.
- Right of withdrawal
In accordance with European legislation, you have a period of 14 days from receipt to exercise your right of withdrawal.
Return conditions are detailed here:
👉 Returns Policy
- Liability
Tonia Art cannot be held liable for indirect damages resulting from the use of the products.
Liability is limited to the amount of the order.
- Personal data
Personal data is processed in accordance with our:
👉 Privacy Policy
- Applicable law
These GTC are governed by French law.
- Disputes
In case of a dispute, an amicable solution will be sought in priority.
In accordance with European regulations, you may also use the Online Dispute Resolution platform:
👉 https://ec.europa.eu/consumers/odr
- Contact
For any questions: